FAQ

LEDARREDO

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Can I use Lumiled for outdoor lighting?

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Yes, there are plenty of resin-treated Lumiled solutions. You can find them in the third chapter of our catalogue.

How long is the power supply cable?

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We apply cables according to your length preferences. Just make a note when ordering your Lumiled profiles.

I don’t want the cables to be seen. What can I do?

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Show us how you would like to install the product. We will set the cable entry from the hidden side of the profile.

I want to place two or more Lumiled in the same room but distanced. Can I switch them on at once?

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Yes, you can control all your Lumiled simultaneously by switch, sensor, dimmer switch, remote control, wall-mounted touch panel or App (iOS or Android).

I want to order a Lumiled with integrated sensor (Lumiled S). Can I choose the sensor position according to my practical or aesthetic needs?

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Yes, you can specify the position required: power source side or opposite side, centrally positioned or externally placed.

Can a single sensor control two or more Lumiled?

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The sensor can control two or more Lumiled, up to a profile length of 10 metres.

I want to install an RGB lighting Lumiled. How can I control the colour change?

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You can control your RGB light system by remote control, wall-mounted touch panel or App (iOS or Adroid).

Can I have a specific colour finish for my Lumiled profile?

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Plenty of colour choices are available: tell us the Pantone colour code you chose for your project.

I am a private. Where can I buy New Lamps products?

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Email us at info@newlamps.it and we will find the closest dealer for you.

CHRISTMAS

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What is the difference between an outdoor and an indoor product?

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All the outdoor products have a rating of IP44 or more: it means that the they are protected against dust and water infiltration.

What is the difference between a professional product and a product for domestic use?

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Professional products are even more reliable and they are conceived to be used over and over again. They are addressed to experts in the lighting market and all those exclusive dealers, stores, garden centres and lighting engineering companies that want to provide their customers with high-quality products.

What are Lumens? What is the difference between 7, 10 and 18 Lumens?

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Lumens are a measure of the total amount of light emitted by a light source. If you are looking for a professional product, we provide three different solutions with an increasing lighting power: 7, 10 and 18 Lumens.

When should I use 24V led lighting products?

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Products with 24V led light are mandatory for installations placed below 2.5m high, which are in direct contact with the public. Besides being safe for installers and users, 24V led lighting products are protected from current surges and ensure consistency of the luminous flow over time, with a longer lifetime than 240V products.

When should I use 240V led lighting products?

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240V led lighting products can be used for all the installations placed above 2.5 metres high. All the 240V products are built with 1mm2 cables, that ensure a greater traction under load and permit to cover longer distances with a unique power supply.

Can I link different products together like led strings, rolls, curtains and 2D or 3D motives?

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Yes, as long as they are equipped with a fast-link connector.

What is a fast-link connector?

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It is a watertight connection system: all the extendible 24V and 240V products and all the linking accessories are equipped with fast-link connectors to permit a IP67 protection when joining articles.

What is the maximum length I can reach if I link professional 240V led strings and led rolls together?

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Professional 240V led strings and led rolls can be linked together up to a length of 420 metres.

How many 24V led strings, rolls and curtains can I link together?

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Follow the instructions shown in the specific product tables in the catalogue.

I want to link several 24V products, but the light chain won’t be long enough for the installation required. How can I do?

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You can change the supplied transformer with a more powerful one: have a look at the chapter Accessories of the catalogue, they are available to buy separately.

I am a private. Where can I find New Lamps products?

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Email us at info@newlamps.it and we will find the closest dealer for you.

EVENTS

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What type of led bulbs can I apply on the festoon lighting cable?

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You can screw E27 24V or 240V AC led bulbs.

When is it necessary to use 24V led lamps and transformers?

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It is mandatory to use 24V products for installations placed below 2.5m high, which are in direct contact with the public. Besides being safe for installers and users, 24V led lighting products are protected from current surges and ensure consistency of the luminous flow over time, with a longer lifetime than 240V products.V sono obbligatori per installazioni inferiori a 2,5 metri di altezza che prevedono il contatto diretto con il pubblico. Oltre a garantire sicurezza ad installatori e utilizzatori, i prodotti con alimentazione a 24V sono protetti da sbalzi di tensione e assicurano la costanza del flusso luminoso nel tempo, con una maggiore durata rispetto al prodotto a 240V.

When can I use 240V led bulbs?

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240V led bulbs can be used for every installation above 2.5 metres high, which is not in direct contact with the public.

Can I link two or more products?

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Yes, as long as they are equipped with a fast-link connector.

What is a fast-link connector?

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It is a watertight connection system: all the extendible 24V and 240V products and all the linking accessories are equipped with fast-link connectors to permit a IP67 protection when joining articles.

How many festoon lights can I connect together?

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The number of festoon lights to connect depends on the total wattage of the led bulbs. See the product tables in the catalogue.

I want to link several 24V products, but the festoon light won’t be long enough for the installation required. How can I do?

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You can change the supplied transformer with a more powerful one: have a look at the chapter Accessories of the catalogue, they are available to buy separately.

Why to choose PVC diffuser bulbs?

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Led bulbs with PVC diffuser are more resistant that classic glass bulbs and the risk of breakage during installation and usage is reduced.

I am a private. Where can I find New Lamps products?

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Email us at info@newlamps.it and we will find the closest dealer for you.

Contact us if you didn’t find an answer to your doubts, we’ll be happy to help.

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New Lamps Srl
Via Dell'Artigianato 1/3
60021 Camerano (AN)
VAT 02571540422

Phone
+39 071 959132

E-mail
info@newlamps.it

@newlamps_natale @newlamps_ledarredo New Lamps